Shallow Well Pump TroubleshootingThe best water well pump for any home is one that is perfectly designed for the individual application. This is why many homeowners in the Phoenix area have shallow well pumps. When things go wrong, it’s important to understand how to complete shallow well pump troubleshooting, so you’ll be prepared to resolve the issue yourself or hire a professional service provider to come to your location and fix this for you.

Here are a few important ways that you can troubleshoot common issues with shallow well pumps as they occur.

First – Check the Electrical System

The most common cause of well pump failure is due to electrical problems. Whether it’s an exposed electrical wire underground or if a fuse or circuit board has tripped, several problems can be traced to the well pump not receiving electrical power. This is why the first item on any troubleshooting checklist would be to verify that the pump has power. Although it’s very difficult to test the shallow pump without bringing it to the surface, here are a few things you can easily do before calling the water well pump repair company:

  • Check the primary electrical fuse panel. Most outdoor water well systems will be powered by an individual circuit that should be noted on the panel itself. If the circuit has tripped, reset and see if this resolves your problems.
  • Verify that no GFI faults or outlets have been tripped. In some cases, a GFI outlet in a bathroom will trip, which will cause other accessory outlets to fail. If your water well pump is hooked up to this type of outlet, it will not work correctly. Make sure to reset any GFI outlets first before resetting any tripped circuits or fuses.
  • Unplug the water pump and test the outlet with a different electrical system. If you reset all circuits and fuses and the pump still does not work, unplug the outlet it is plugged into (if applicable) and plug in a different item (like an alarm clock). If the clock works, you’ll know the issue is with the pump and will require a service call to a shallow well pump repair company in Phoenix.

Second – Check for Air Leaks in Suction Lines

Another common problem that shallow water well pumps will have is inconsistent or low pressure at the tap. This is commonly an indication that the well itself is drying up, however it is also possible that there is an issue with the primary suction line. A submersible pump works similar to any vacuum based system, meaning that efficiency is often based on all lines being solid and not punctured. If you have access to the suction lines of your water well system, inspect the lines for any signs of punctures or pinches in the lines.

Third – Contact a Professional Well Pump Repair Company in Phoenix

If you verify that the electrical system is working and that the supply lines are not punctured, obstructed with debris or is pinched in some way, it’s more than likely that your issue is below ground and should be inspected, diagnosed and repaired by a professional well pump repair company. They will have the experience and correct equipment to determine whether the problem is due to a faulty water well pump or if it’s a secondary system that will require repair or replacement.

Although most minor issues with water wells can be resolved by following these simple shallow well pump troubleshooting tips, there will be occasions where it’s better served to let a professional contractor find and repair your issues.


Call Pump It Up Pump Services, Inc. and let one of our professionals answer your water well questions. Call 623-582-5069 now!

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