Well pumps should be serviced anywhere from three to five years or eight to ten years, depending on the quality of the well pump.

However, every state and region has different environmental factors that can affect servicing a well pump.

You certainly want to make sure you have the right questions to ask a contractor so that you are getting the best level of service, especially if you live in Arizona.

We have gathered the four questions you need to ask a contractor before hiring them to work on your well pump.

1. What Are Your Certifications?

One of the first questions you should ask is about their certifications.

Professional certifications will help assure you that a well pump contractor has the expertise to correctly service your well pump and test your well water.

There is another benefit in making sure that a contractor has certifications before hiring them.

Having state or other local certifications means they are well prepared to service well pumps in a specific type of environment.

Phoenix, Arizona especially has unique environmental conditions thanks to its dry, arid desert environment.

Servicing your well pump could be challenging for someone not familiar with the area.

Ask if they are certified in the state of Arizona.

2. Do You Have the Proper Insurance?

You have to make sure that your well pump contractor has the right types of insurances.

If they do not have insurance and they get hurt while performing the job, you can be held liable.

At a minimum, they should have general liability and workers’ compensation insurance.

You can even go the extra mile and verify their policy is up to date by calling the insurance company.

3. What Is the Timeline and the Cost?

These are important meat-and-bones questions to ask because they open the door to other relevant questions.

What happens if it takes longer to fix than originally quoted? Will it cost more?

Asking these questions upfront will better prevent any surprises or unexpected costs rather than once the job has been completed. 

4. Can You Provide Me With Customer Recommendations?

Always ask for any customer recommendations or testimonials an Arizona contractor has or research some online. Customer reviews are very telling and will reveal a lot about a contractor’s professionalism, quality of work, credibility, and more. 

Contact Us if You Have Any More Questions to Ask a Contractor Before Hiring Them

If you are looking for an Arizona contractor to service your well pump, you want to make sure that you hire someone with the right level of experience in servicing other pumps in your same area.  

If you have any more questions to ask a contractor, it is time to reach out to expert Phoenix, Arizona contractors.

Pump It Up Pump Services and Empire Pump can service your residential or commercial well pump and answer any questions you may have about what our service would look like.

Reach out to us to get a free price quote today.


If you need assistance with a well pump on your property call the professionals! We specialize in well pump maintenance and installation for residential and commercial wells. Contact us today to schedule an appointment!

Read related articles: